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Microsoft Operations Framework (MOF) 4.0-a Comprehensive IT Service Lifecycle
We are pleased to announce that the MOF 4.0 Beta has been updated! We have updated the content based on customer and partner review and have added one new SMF (Team SMF).

Beta members can download the content now.
MOF 4.0 delivers practical guidance that connects concepts to everyday IT practices and activities, helping to establish reliable and trustworthy IT services that deliver business value. MOF 4.0 has evolved beyond operations to include the entire IT lifecycle-it’s an integrated model that includes best practices from Microsoft Solutions Framework (MSF); governance, risk, compliance; planning activities; and management reviews. MOF 4.0 has also created a new structure for its SMFs that now emphasizes outcomes, results, and roles. With MOF 4.0 guidance, you’ll be able to assess your customer’s current IT lifecycle, prioritize processes of greatest concern, and apply proven principles and best practices to optimize planning, development, operation, and management of IT services.

This beta includes the following documents:

• Build SMF
• Business/IT Alignment SMF
• Change and Configuration SMF
• Customer Service SMF
• Deliver Phase Overview
• Deploy SMF
• Envision SMF
• Financial Management SMF
• Governance, Risk, and Compliance SMF
• Manage Layer Overview
• Mapping Spreadsheet (earlier versions of MOF to version 4.0)
• MOF Overview
• Operate Phase Overview
• Operations SMF
• Plan Phase Overview
• Policy SMF
• Problem Management SMF
• Project Planning SMF
• Reliability SMF
• Service Monitoring and Control SMF
• Stabilize SMF

This is our final opportunity to get feedback prior to our release of MOF 4.0 and we’re eager to read your thoughts and opinions. This is the fourth wave of content and we’re still finalizing. We do realize that the graphics reflect an earlier state of the beta, and these will be updated for the final release.